There was a time in the mid–2000’s when we used Yahoo Messenger as an ops chat room. We would have engineers in one channel discussing the current operational issues or during an outage. For each functional team (network, storage, database, linux, windows etc) there was a designated lead, and that was the only allowed to create message. All other tech staff would
Link: Yahoo Messenger will be discontinued | Messenger Help – SLN28776 – https://help.yahoo.com/kb/messenger/SLN28776.html
Each functional team would have their own channel to communicate among themselves. The network team would discuss the problem and the lead person would take suggestions to the ops channel.
Managers and execs were in another chat channel communicating (in other words, pointlessly throwing their weight around and pretending that they knew what we were doing). The CEO could find out what was happening in this channel without disrupting the real work. Only ONE exec was allowed to ‘speak’ in the tech channel although anyone could read the channel.
Today we call this Slack. Slack isn’t an innovation, they got lucky with timing and luckily caught a fashion trend to improve chat.
The EtherealMind View
There is nothing new in IT. Its just the same ideas being recycled endlessly. If you wait long enough you will see them come around again, and again, and again.