Bose is selling user data to user profiling services thats not even remotely related headphone use.
Bose Corp spies on its wireless headphone customers by using an app that tracks the music, podcasts and other audio they listen to, and violates their privacy rights by selling the information without permission, a lawsuit charged.
How does it do this ?
After paying $350 for his QuietComfort 35 headphones, Zak said he took Bose’s suggestion to “get the most out of your headphones” by downloading its app, and providing his name, email address and headphone serial number in the process.
But the Illinois resident said he was surprised to learn that Bose sent “all available media information” from his smartphone to third parties such as Segment.io, whose website promises to collect customer data and “send it anywhere.”
Companies need to make profits, sure, but didn’t anyone stop to think about customers ?
Whenever a salary-slave tells ms that the are “customer focussed” you can be confident that they are lying until proven innocent.
Bose headphones spy on listeners: lawsuit | Reuters : http://www.reuters.com/article/us-bose-lawsuit-idUSKBN17L2BT