Cisco customers can update their licenses using this handy portal. Sounds good ? Exciting ?
No, not the person who bought the software license, the partner that sold you the license can update the licenses. You might have forgotten who is Cisco’s real customer, and it’s not the person who paid for products.
Partners, the Cisco software simplification team has heard you loud and clear on software licensing. You want a better Cisco software experience, from how you request a quote to how you activate and manage your software.
Well, you’ll be happy to know that on March 18 Cisco took a major step to simplify and unify this experience. New for Cisco partners is Cisco Software Central, a site that provides one-stop access for:
Quoting, ordering and delivery of software and licensing documents
Registering software products and obtaining license files
Downloading minor upgrades and patches
Ordering major version upgrades
Partners are crap at handling licensing. They have no skin in the game and it’s costs money to administer customers licenses. Why would they care ? They can’t charge customers “time and materials” to update a customer license.
Still not good enough.