When we spend millions of dollars on a network product we don’t actually expect it to work. That’s why it is completely normal to see job advertisement for a 5 day contract engagement to perform a validation that product doesn’t have any bugs. Think about the cost incurred by this company to check if this Cisco Nexus is actually fit for purpose.
A network architect and consultant for 5 days, just to perform the bug scrub because you expect there will be problems. Staggering.
And you wonder why CIOs don’t like networking.
Product reliability and quality is a issue that customers and vendors don’t address as a top priority and I’m at a complete loss to understand why not.
Cisco has a “Ship early, Ship often” product policy that works with the very excellent Cisco TAC. This often feels like “we have permission to ship buggy products and fix them in the field”. Your thoughts ?
Hat Tip to Brett Mason
@etherealmind Says it all – http://t.co/DHIKtZsODd