Just Three
Three Sentences
The Problem
E-mail takes too long to respond to, can be misinterpreted and results in continuous inbox overflow for those who receive a lot of it or need to concentrate on detailed tasks.
The Solution
Treat all email responses like SMS text messages, using a set number of letters per response. Since it’s too hard to count letters, I count sentences instead.
Three Sentences is a personal policy that all email responses regardless of recipient or subject will be three sentences or less. It’s that simple.
Source
See also
two.sentenc.es, four.sentenc.es, and five.sentenc.es.
