Head Down or Heads Up
My head is down and looking at the problems on my desk. I am head down to the console configuring my network or rolling out more of what I already have.
Being head down is valuable and has lot of benefits – “get things done”, “focussed delivery”, “direct business value”. The problem with being heads down is a lack of vision.
Being Heads Up
If your have your head up and looking at the horizon, you can select the best path. Instead of looking at your feet as you walk, selecting the best place to put each step, you should be selecting the best path to get between two points.
I’ve often heard this used in job interviews – this role is “heads down” in the operations team, we need a heads up person in the design and architecture.