Blessay: IT Training Lessons from the Olympics

While the current Olympics is about as interesting as reviewing firewall rules, the current success of first world nations shows that money CAN buy you success. I’m hoping IT Managers can learn training lessons from this.

Why didn’t Nortel do better ? Cisco wasn’t always the top dog.

In response to Omar Sultan at Cisco on ‘Why you want this switch ?’ . In my view, Cisco IOS was buggy,slow and the hardware product was a poor design, but Nortel got the usability and technical support very wrong. Customers chose Cisco anyway because the Cisco TAC made the problems not seem so bad.

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