It would be no surprise to most of you that I agree with Russ White’s take here:
This is a real problem. I think it is a product of the first problem Dave mentions—the uneducated consumer. The tendency, in the networking world, is to chase after new solutions, and to layer solutions one on top of the other. The result is often massively intertwined complexity, as we create new layers to hide the complexity of the layers below the current one. We often don’t even understand how the underlying layer works, we just assume it will. Further, we assume there will be no interaction between the layer we are smearing on top and the underlying layers we built before
Customers are not holding vendors to account because they aren’t technical enough to know what they are buying. Dumb is as dumb does.
Reaction: The Pace of Innovation – rule 11 reader : https://rule11.tech/reaction-the-pace-of-innovation/