Friday, March 19, 2010

Rant:My Growing Dislike Of “Cross Marketing”

August 17, 2009 by Greg Ferro · Leave a Comment 

I pur­chase a new product /​ thing /​ soft­ware. I delight in open­ing /​ using /​ start­ing it for the first time. Then, an advert­ise­ment spews up for a related product. Lousy douchet­ards, if I wanted that, I would have bought it. The grow­ing trend of “cross-​​marketing” is reach­ing epi­demic pro­por­tions. When I choose to buy a product, whatever it is, I don’t want to be the tar­get of some mar­ket­ing campaign.

Parallels Desktop

Everytime I upgrade the Parallels Desktop Tools on my Windows vir­tual machines, a dia­log prompt me to go and buy some crappy virus /​ mal­ware product.

cross-marketing-parallels.jpg

Hint: It’s not free, after 12 months you are going to pay a lot for this soft­ware. They are bet­ting that you will blindly sign up. Don’t be a sheep.

Sony Laptops

A friend recently bought a Sony Laptop, it had over 15 GB of crud­ware, includ­ing movies and games from the Sony Entertainment. Fail.

CiscoWorks man­age­ment software

Whenever you install CiscoWorks soft­ware (the Common Services com­pon­ent, which is in every install) it installs the Cisco Security Agent. Worse, it requires a reboot to remove it. If you don’t remove it, then the machine is mostly unus­able. Why put it there at all ? Fail.

Basic Software is Free but pro­motes the paid version

I think this is fair enough, after all, you got a free ver­sion that is the res­ult of someone’s hard work– “some­thing for noth­ing” . I got some­thing back for noth­ing — nah, that doesn’t hap­pen so it seems like a fair deal to me.

The only con­cern here is how aggress­ive these the pro­vider is being about it. For example, when installing Java from Sun, this pro­mo­tion is per­fectly OK:

Cross-Marketing-2.jpg

But this is abso­lutely not accept­able, basic­ally you are encour­aging mal­ware by sup­port­ing stu­pid soft­ware installation:

Cross-Marketing-1.jpg

Software in this cat­egory includes:

AVG AntiVirus

AVG Antivirus uses their free ver­sion (per­sonal use) to pro­mote their mal­ware products. It has been a fant­astic ser­vice, but the latest ver­sions have more intrus­ive mar­ket­ing. Check the noti­fic­a­tion bar below:

cross-marketing-3.jpg

This is FUD (Fear, Uncertainty and Doubt) and cre­at­ing a hys­teria about secur­ity that is not entirely warranted.

Think about it

The idea that tra­di­tional mar­ket­ing has failed makes me happy, much of that model was offens­ive as well. But this new type of “inter­net mar­ket­ing” is about the same as hir­ing a med­ical doc­tor to tell us about the bene­fits of smoking (while not telling us about the side effects).

One day, mar­ket­ing will develop an under­stand­ing of what cus­tom­ers will bear, and what main­tains a good image, and what doesn’t piss customer’s off. I am not averse to mar­ket­ing or advert­ising, but this cross-​​promotional or tie-​​in mar­ket­ing is a kind of evil. I’m sure that it’s luc­rat­ive and every­one wants to make money, but some things you don’t want to be asso­ci­ated with, the tar­nish you and your brand.

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