Monday, March 15, 2010

Opinion:Checkpoint Buys Nokia Security Appliances — Time to Change

December 24, 2008 by Greg Ferro · 6 Comments 

Clever Move, Cheap Buy and Stops Losing Sales

This is an over­all good move for Checkpoint. In the middle of the bad reces­sion, Nokia who, lets face it, is the only hard­ware part­ner they have, tries to sell the appli­ance divi­sion after ten years of try­ing to make it into some­thing big­ger. Nokia seems to be des­per­ate to sell, and it seems reas­on­able to assume the Checkpoint got the busi­ness for a cheap price.

But does any­one also want to make a bet that sales were under threat ? How many com­pan­ies stopped pur­chas­ing while they waited to hear about the future of the IPSO plat­form ? How many star­ted to recon­sider their fire­wall plat­form depend­ent on who bought the IPSO hard­ware ? Yeah, I am pretty sure that man­age­ment at Checkpoint were very nervous about what might hap­pen and were forced to step in.

The net­work secur­ity mar­ket is now con­verged on using appli­ances at almost every level and this has left Checkpoint with a twenty year old strategy and no options. If they integ­rate the hard­ware and soft­ware, they now look like a viable secur­ity vendor, cus­tom­ers will be able to buy their fire­walls from a single vendor.

Internally, there are going to be prob­lems too. Checkpoint has always said that they are a soft­ware com­pany and they rely on part­ners for hard­ware, there­fore they might not have any “hard­ware cul­ture”. They are going to need to find it quickly. Their own appli­ance team for their UTM soft­ware are going to be won­der­ing what is going to happen.

Oh yeah, Crossbeam is going to be in trouble and users with Crossbeam hard­ware are going to be ask­ing ser­i­ous ques­tions. I would expect Crossbem to release their own fire­wall products quickly. Since Crossbeam is at the biggest sites, some very big Checkpoint cus­tom­ers could be unhappy.

Customer Viewpoint and Experience

Finally, the Checkpoint /​ IPSO plat­form will come from a single vendor. No longer will I have to sit in meet­ings dis­cuss­ing why Nokia and Checkpoint claim its not their fault (yes, we have all had that experience).

The scary part is whether any­thing will ever get done. Usually, it was Nokia that was able to get Checkpoint to fix things.

Will we see integ­ra­tion between Checkpoint and IPSO as last ?

Let me quote Joe from the com­ments at The Register

Wow, what have we to look for­ward to? Yup more bad ser­vice and sup­port from CP! Oops i mean over­priced bad sup­port. :( The reason why we stuck with CP the last dec­ade is because Nokia gave bet­ter sup­port for CP than CP does. Now we will have to learn Hebrew so we can trans­late their pathetic doc­u­ment­a­tion. That’s why we paid Nokia so we didn’t have to. Tis sad sad days ahead. Now i sup­pose they are going to kill off IPSO and run everything on SPLAT. That really sucks! Anyone who has used both can testify that IPSO is so much more mature and man­age­able plat­form. I guess when our FWs come up for replace­ment we will just exit com­pletely from CP and con­tinue down the road with Juniper.

Why WOULD you buy Checkpoint firewalls ?

This move makes it look easier to buy Checkpoint fire­walls. However, why would you ? I have had so much pain with Checkpoint /​ Nokia sup­port and products that I don’t regard them as a ser­i­ous vendor.

Let me give you a brief list of my com­plaints and prob­lems with Nokia /​ Checkpoint firewalls:

  • The price of Nokia and Checkpoint main­ten­ance con­tracts is astronomical.
  • New fea­tures and cap­ab­il­it­ies take a l-​​o-​​n-​​g time to appear in the product, usu­ally after every other vendor has delivered.
  • Upgrading and man­aging Provider-​​1 is much harder and more pain­ful than Cisco Security Manager or Netscreen Security Manager. Yes, I have installed and oper­ated them all.
  • Using Cisco Security Manager and Netscreen Security Manager is much easier and intu­it­ive than using Provider-​​1
  • The pro­cess for upgrad­ing IPSO /​ Firewall-​​1 soft­ware is pain­ful com­pared to Cisco ASA /​ Juniper NetScreen.
  • IPSO /​ Firewall-​​1 per­form­ance is low and poor value for money. Delivering multi-​​gigabit per­form­ance is point­less exer­cise since its costs so much in licenses and hardware.
  • legendary sup­port — so legendar­ily bad that many people don’t even bother con­tact­ing Checkpoint with problems.
  • poor integ­ra­tion — load­ing a static arp in IPSO for every NAT rule in Firewall-​​1 makes my teeth ache.
  • Documentation is atro­cious, and hid­den behind a paywall.

and I could go on. And on.

Viewpoint

Checkpoint fire­walls were one of the first products in the secur­ity mar­ket­place. And they look and act like it. Features and per­form­ance are lim­ited, and the soft­ware, when com­pared to other vendors, is not com­pet­it­ive. So why do they still exist ? Because it’s too hard to change.

In fact, migrat­ing from one fire­wall brand to another is an easier task these days. All fire­walls are sim­ilar in func­tion, have sim­ilar inter­faces, and deliver the same out­come — many people don’t believe this, espe­cially people who have a nar­row view after ten or fif­teen years of Checkpoint hell. I won­der if these people believe that all other fire­walls must be dif­fi­cult and pain­ful, and there­fore it is bet­ter to stay with the “one you know” instead of mov­ing into the next gen­er­a­tion. Both Cisco and Juniper have soft­ware tools that migrate Firewall-​​1 rules to make it even easier.

To make things worse, the devel­op­ment of entire secur­ity eco­sys­tems means that it is even more import­ant to make the change now. Cisco and Juniper have both built the IPS hard­ware into their fire­walls, Checkpoint still uses a sep­ar­ate device — an obsol­ete and expens­ive option.

I would sug­gest that this is a good time to be con­sid­er­ing your secur­ity plat­form, and look­ing to eval­u­ate whether Juniper or Cisco will deliver bet­ter, cheaper, faster and with a stronger future. Migrating away from Checkpoint is much easier than you think, have bet­ter oper­a­tional func­tions and can save a lot of money. Think about that in the next budget session.

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Comments

6 Responses to “Opinion:Checkpoint Buys Nokia Security Appliances — Time to Change”
  1. Tim says:

    Spot on there brother. HATE Checkpoint sup­port with a passion.

    • J.G says:

      For me its just any­thing that comes from Nokia/​siemens that’s just a pain. I have to say though the IPSO plat­form up till a while back was not so badly off. I have used their GGSN and 3G sgsn run­ning on the said platform…what I won­der is who will lead the development/​enhancements for IPSO for other products?

      • Greg Ferro says:

        Yes, the SGSN and GGSN plat­forms are wor­ry­ing because Nokia are very big in this space. If Nokia is mov­ing to focus on hand­sets, where does this leave the telcos ?

        • Sam says:

          Not to Worry. The OS that the Nokia Siemens Networks (NSN) GGSN and SGSN runs on branched off of IPSO many years ago. NSN has ample soft­ware devel­op­ment know­ledge and resources to con­tinue sup­port­ing their OS for years to come.

  2. Charles says:

    Greg,
    I always enjoy read­ing your opin­ions. They are well thought out and jus­ti­fied. This is no excep­tion. However, there are lots of folks who prefer CP over Cisco or Juniper and actu­ally have exper­i­ence to back it. I too have worked all three products in small and large envir­on­ments. They each have their good and bad side. In the end, A layer 3 fire­wall is exactly that. Layer 3 (or 4 or both whatever you want to call it). If that is your entire defense your are ser­i­ously lack­ing. You need layer 7 FWs, IDS/​IPS, log­ging cor­rel­a­tion, etc. I’m a com­mand line fan and had a tough time adjust­ing to CPs mostly GUI only options. I was much hap­pier with PIX or NetScreen. This is trivial at least in my opin­ion as I spend very little time actu­ally con­fig­ur­ing. Once a con­fig­ur­a­tion is in place, it’s usu­ally stag­nant. What we spend more time doing than any­thing is troubleshoot­ing. To cla­rify: I mean that the world seems more and more com­plic­ated and the people who under­stand net­work­ing and secur­ity and “black boxes” seem to be a smal­ler and smal­ler sub­set of the IT pop­u­la­tion. So we spend a lot of time explain­ing to people (a) what we see and (b) what is actu­ally hap­pen­ing. For this, I actu­ally prefer IPSO and CP. TCPDUMP with head­ers only tells me what is broken and where 90% of the time on the network.

    1. It’s not get­ting to me.
    2. You’re send­ing a RST.
    3. I’m NATting like you asked but you are block­ing me.

    Captures on PIX and snoops on Juniper are ok but not as effi­cient to me. Being able to apply cus­tom scripts is very con­veni­ent as well.

    That said, the cost of main­ten­ance and licens­ing on CP is ridicu­lous. Especially com­pared to other plat­forms. We are a mixed vendor shop due to mer­gers and what­not and won’t think twice about pulling a pair of 515s out of the lab and throw­ing them in pro­duc­tion if we have a small imple­ment­a­tion or need a quick solution.

    PS: We get our main­ten­ance thru another source as opposed to going thru CP for the same reas­ons most people do. It is painful.

    Your com­ment about IPS is inter­est­ing. We actu­ally sep­ar­ate these func­tions by design. It may mean more gear but it sim­pli­fies troubleshoot­ing and management/​control issues as well. IDS/​IPS is a sep­ar­ate group from the FW guys. Checks and bal­ances so to speak.

    In the end I think they all bal­ance out. We are hav­ing our CP and reseller come talk to us in the next few weeks to get a gauge for how much panic we really need to apply to this announce­ment. We’ll see how things go.

    • Greg Ferro says:

      I have to dis­agree. Because the troubleshoot­ing on the Checkpoint /​ Nokia is not integ­rated you don’t get a coher­ent view of prob­lems on the fire­wall. That is, the fact that log­ging is one in mul­tiple places, with dif­fer­ent inter­faces and lan­guage makes it very dif­fi­cult to use, learn and main­tain. Sure, if all you do is trace pack­ets then it works well enough but if you are attempt­ing to work out why an inter­mit­tent fault occurs then CP/​NK is the most frus­trat­ing product to work on.

      When this is coupled with the very high price of pur­chase and sup­port, Checkpoint is an unsuit­able choice for almost every situ­ation. Even if you have a CP/​NK in place, you can usu­ally get ROI in less than one year by repla­cing with Cisco/​Juniper.

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