Friday, March 12, 2010

Opinion:Certification Matters — Exams Are Not Relevant to Real Life — Part 4

October 13, 2008 by Greg Ferro · 8 Comments 

This Post is Part of a Series — click for list on Certification Matters»

One of the most com­mon com­plaints from men­dic­ants is that the writ­ten exams are not rel­ev­ant to daily use of the tech­no­logy or their jobs, and how am I sup­posed to learn this stuff ? Eh ? Of course they aren’t rel­ev­ant. Lets look at this fal­lacy.

“The Exams are not rel­ev­ant to my daily work”

Lets get this clear, exams are not rel­ev­ant to daily work. They are a test that proves that you have:

  1. learned how cer­tain tech­no­lo­gies work
  2. learned about inter­ac­tions and con­nec­tions between technologies
  3. mem­or­ised or retained a cer­tain amount of fun­da­mental facts that should be rel­ev­ant your ongoing

It is not a test that you know how to do your job, that is the bosses prob­lem. Think how would it be pos­sible to test for the activ­it­ies that would hap­pen at your work­place, when every work­place is dif­fer­ent. For many people who are doing the test they may not have any skills or exper­i­ence of the tech­no­logy and that is the pur­pose of per­form­ing the test. To learn and develop a new skill.

Consider the last point care­fully: I always struggle with the amount of memory work in the exams. But it is also true that there are cer­tain fact and core inform­a­tion that you need to have “in your head”.

For example, I was recently redis­trib­ut­ing external routes from a VPN Concentrator into an OSPF Stubby area. It took me some time to remem­ber that stubby areas do not accept Type 5 LSAs and thus this would not work. I also remembered that using NSSA would solve the prob­lem. Without these facts mem­or­ised, would I ever have worked this out ? Possibly, but (my faulty memory aside) made it a lot quicker to fix the prob­lem. More apo­ca­lyptic cases could also be used where ignor­ance will break an entire network.

Cisco leans towards fun­da­ment­als, less on the product

From a Cisco cer­ti­fic­a­tion per­spect­ive, there is a single factor that shines through — focus on the tech­no­logy and not the equip­ment. Oh sure, they ask some equip­ment related ques­tions on how to con­fig­ure it or per­form cer­tain tasks, but more than half of any cer­ti­fic­a­tion is about the under­ly­ing tech­no­logy. I sus­pect that this is less true of other vendors; I have exper­i­enced train­ing and exams from cer­tain com­pan­ies where it was assumed that you know the fun­da­ment­als, (pre­sum­ing that I have magic­ally obtained this inform­a­tion from some­where else) and thus are only inter­ested in how to con­fig­ure a given tech­no­logy on their plat­form. This type of train­ing is the worst to go through, and causes a poor per­cep­tion of training.

I won­der if the Cisco train­ing focus on fun­da­ment­als is part of their suc­cess ? It is an inter­est­ing idea. I have had dis­cus­sions with people that only “Cisco has this or that fea­ture” when it exists in many products. The per­son just didn’t know that other com­pan­ies would adopt the same technology.

Didn’t you go to University ?

I don’t get this ques­tion (so much) from people who have been to University. Perhaps that means that those who have exper­i­enced more exam­in­a­tions are less likely to com­plain. If so, that makes sense, even after ten years of Certification Exams I still struggle with the format.

Exams are to test know­ledge, Real life is real life

I don’t know how Cisco puts their exams together, but I reckon that it would be dif­fi­cult to put ques­tions together that are accur­ate in real life. How exactly could you ask ques­tions that would be com­fort­able to every­one ? And ask­ing ques­tions that you can answer doesn’t really make you learn. The research sug­gests that learn­ing and reten­tion only hap­pens under cer­tain con­di­tions and the exam is attempt­ing that val­id­ate that your have learned something.

So quit moan­ing to me, and wast­ing your own time. The exams are what they are, and don’t have much rel­ev­ance to real life but they are very practical.

Other Articles in this series

Certification Matters, Experiences Less So — Part 1
Certification Matters — Knowledge or Experience Which is more valu­able ? Part 2
Certification Matters — Only you can do the Study Part 3

Certification Matters — Exams are not rel­ev­ant to Real Life — Part 4

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Comments

8 Responses to “Opinion:Certification Matters — Exams Are Not Relevant to Real Life — Part 4”
  1. Yandy Ramirez says:

    Hey,

    While I agree that get­ting cer­ti­fied shows a can­did­ates will­ing­ness to learn it does not show their abil­ity to learn. This is spe­cially true with writ­ten exams, with products such as Pass4Sure and TestKings of the world this is becom­ing more and more of a joke. I recently inter­viewed someone who passed CCIE Written in both R&S and Sec. While this does not mean that they are CCIE in any way shape or form it would tell you that this can­did­ate at least has the know­ledge to gather the inform­a­tion and ana­lyze cer­tain things to pass the exam.…. wrong!. Simple ques­tions that any CCIE can­did­ate should answer he could not.

    Unfortunately too many people are tak­ing test with out the proper pre­par­a­tion and or study habits. But like any­one one as the inter­viewer (I’m only a Senior Eng) so i dont make the decision but my opin­ion some­how mat­ters.. lol. Anyways as the inter­viewer of that cer­tain individual(s) you have to be able to weed out the fake from the true, some­times cer­ti­fied some­times not. I have read your posts and agree with cer­tain thing as well with some of the com­ments, but one’s abil­ity to ana­lyze (just like a net­work­ing prob­lem or solu­tion) the indi­vidual your inter­view­ing is what really mat­ters. Weed the good from the bad, ask the right ques­tions and present the cor­rect and proper labs or scen­arios for them to solve. Well I wont go any longer but you have some great art­icles (spe­cially love the “Network Architect Job Description) lol.. that was priceless.

    I think we have each other on twit­ter… mine is “yandy_​r”.

    Thanks for the info

    • Greg Ferro says:

      From my read­ing in the press, Cisco seems to be tak­ing steps to stop the cheat­ing which is a good thing. I think we will see a shakeout over the next couple of years as people will not recer­tify. But yes, inter­view­ing quickly shows up who didn’t pre­pare prop­erly for the exam or used some short­cut to get a result.

  2. Brad Murphy says:

    Cisco is not the only com­pany devel­op­ing meth­ods for track­ing cheat­ers. Microsoft and CompTIA have both teamed with Cisco to cre­ate meth­ods for catch­ing indi­vidu­als who use illegal study guides such as Pass4Sure and Testking.

  3. Peter Juul says:

    Hiya!

    I was talk­ing to a train­ing com­pany con­sult­ant a few days ago. I wasn’t (am) quite sure if I have the know­ledge to pass the BSCI and she advised me to take a TestKing test. She said that if I passed that I could be reas­on­ably cer­tain I’d pass the BSCI as well.

    Now, on this site I read a few com­ments where the com­menters pre­sume TestKing to be bad­dies. Could you elab­or­ate on this? I see no reason to throw cash at a com­pany that “sux0rz”.

  4. Reggie says:

    I have in the past been instruc­ted by CCIE’s and CCNPs to use these the likes of Test Kings and Pass4Sure’s so that they can obtain their spe­cial­iz­a­tions certification’s quicker. Fail an exam at 125 to 250 dol­lars or more a pop is not cost effect­ive if the exam is using psy­cho­met­ric tech­niques to fail you based on miss­ing a part of the ques­tion or what ever the meth­od­o­logy is based on for a passing score.

    It really bothered me that a la passed numbered –CCIE with years of exper­i­ence and hands-​​on the equip­ment would sug­gest this…but after see­ing how some of the test ques­tions are craf­ted it appeared he was right about how some in the industry are “milk­ing the flock”. It appears as greed has creeped in to cer­ti­fic­a­tions to subtly FAIL some of the exams mul­tiple times. Not in all cases, but if you look deep enough you will see the light.

    Nevertheless I took a beta exam recently cold tur­key and am a bit optim­istic on the future res­ults. I used noth­ing but my exper­i­ence and vendor neut­ral stud­ies while testing.

  5. Douglass Holmes says:

    I believe that if you can learn it for the exam, you an learn it for the job. In other words, even if you can’t remem­ber everything you are sup­posed to have learned for a Cisco cer­ti­fic­a­tion test, the fact that you passed the test indic­ates that you learned it once, and you can prob­ably learn it again.
    I have to agree that the per­son who pur­sues a cer­ti­fic­a­tion on his own, without the employer’s sup­port probalby has above aver­age ini­ti­at­ive. I would rather have an employee with above aver­age ini­ti­at­ive.
    My employer sup­por­ted me get­ting the CCNA. I was on my own for my CCNP. I had to learn a lot. At this point, I feel very inad­equate, because the more you learn, the more you real­ize how lim­ited your know­ledge is. But, I proved I could learn it well enough to get the certification.

    • Greg Ferro says:

      You have the right atti­tude I think. Certification can look like a hurdle, or it can look like part of the journey.

      And I know exactly what you mean by “because the more you learn, the more you real­ize how lim­ited your know­ledge is.” I emphat­ic­ally agree.

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