Friday, March 19, 2010

Number 1 Reason to Avoid Using the Cisco Learning Network | Cisco Study Blog

November 5, 2008 by Greg Ferro · 3 Comments 

Brandon makes a good point about Cisco inter­ven­tion in the Cisco Learning Network. In gen­eral, Cisco employ­ees have a tend­ency to over­step the mark and can be rather taken with their ima­gined import­ance. They also get very defens­ive about look­ing after the ‘com­pany image’ or their pub­lic profile.

Number 1 Reason to avoid using the Cisco Learning Network | Cisco Study Blog: “”

Most likely this is just one per­son who needs a slap on the wrist by their man­ager but it is a symp­tom of a greater sick­ness going on inside Cisco. With the eco­nomic down­turn, the pres­sure to do things bet­ter will increase from man­agers who over­com­mit­ted to budget tar­gets six months ago. Read this art­icle at Network World on a Cisco employee act­ing poorly, I have cer­tainly seen this, and this includes the TAC as well as AS :

Cisco’s Arrogance Bugs Me Again

Expect more of this crap in the future. It ain’t going away,

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Comments

3 Responses to “Number 1 Reason to Avoid Using the Cisco Learning Network | Cisco Study Blog”
  1. Paul Stewart says:

    They are going nuts over there. Here is another example. http://​poprl​.com/3r6 Someone was smacked down by say­ing they “Failed By One”. Cisco says that the pass score is unpub­lished. If the pass is x and you scored x –1%, then unless there are >100 ques­tions you prob­ably failed by one. That is not pro­pri­et­ary information.

  2. Jeff Rensink says:

    Yeah, the mod­er­at­ors (Nini espe­cially) seem to chime in at the stu­pid­est times. It’s almost a given that if any train­ing mater­i­als out­side of the Cisco approved ones are men­tioned, a mod­er­ator will chime in with their cut-​​and-​​paste post. Even when people are talk­ing about legit stuff. Sometimes mod­er­ator post­ings seem so out of place that I won­der if they are auto­mated to an extent.

    • Greg Ferro says:

      They might be mod­er­ated by someone who has no idea about what they are doing. Think “call centre in India” where the people have little know­ledge, little motiv­a­tion and feel that they have to do some­thing to jus­tify their exist­ence. I might be a little mean here, but maybe not off track.

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