Archives for September 2009
1. Term used to describe whole or part of the current computer estate in which provides the underlying computing capability for a given system. This is the definition used by Management.
2. describes the years of missed opportunities, bad purchasing decisions and obsolete network equipment as perceived as a totality. This is the definition used by Engineers.
The Ballon Story
A man piloting a hot air balloon discovers he has wandered off course and is hopelessly lost. He descends to a lower altitude and locates a man down on the ground. He lowers the balloon further and shouts:
“Excuse me, can you tell me where I am?”
The man below says: “Yes, you’re in a hot air balloon, about 30 feet above this field.”
“You must work in Information Technology” says the balloonist.
“Yes I do” replies the man. “And how did you know that?”
“Well” says the balloonist, “what you told me is technically correct, but of no use to anyone.”
The man below mutters “Thought so”, looks up and says ” You must work in Business Management.”
“I do” replies the balloonist with some surprise, “how did you know?”
“Well”, says the IT guy, “you don’t know where you are, or where you’re going, but you expect my immediate help. You’re in a situation of your own making without the right tools or planning, but now you are expecting me to fix it.”
Apologies for site performance problems but MediaTemple are having “network problems”. Yet again. However, given that this is twelfth outage or performance problem this month (Sept 2009) , I no longer believe that they are telling the truth or that they know anything about computers.
So far its been: Five storage failures, One DNS, Two DDoS, One Spam flood, Multiple server failures, multiple network failures. In addition to the scheduled outages it’s a wonder this site stays up at all.
Oh yeah, it takes at least TWENTY hours for someone to respond to a support request.
And the response is always “yeah we just fixed that, it should get back to normal in a bit”
I’m looking for a new provider, any suggestions ?